Crisis management is the process by which an organisation deals with a disruptive and unexpected event that threatens to harm the organisation or its stakeholders. The peculiarity of a crisis is that it can occur at any time, forcing the organisation to react very quickly. Its capacity for detection, reaction and the effectiveness of its actions will result from its level of preparation and its resilience. It is therefore essential for an organisation to identify in advance its vulnerabilities and the threats associated with them. Without this preparatory work, the consequences can be dramatic for a business. Loss of market, financial losses, loss of its essential suppliers, loss of credibility, loss of human lives are all consequences that can call into question the survival of the company.
Our consultants and experts help organisations with end-to-end advice and support on crisis management. Their approach starts with the preparation phase and drafting of applicable procedures and is followed by a test phase that has the objective of assessing the resilience of the organisation. Our experts additionally offer operational support during crisis periods. The scope of their work targets the entire organisation, leaders, managers and employees.
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