Amasis for clients

With 10 years of experience in the support of e-solutions developed by Airbus, I joined APSYS in 2018 to take the lead of the Support & Consulting team in charge of Amasis.

Amasis is a Maintenance Information System operated by more than 70 customers (airlines, MRO or air forces) that allows them to manage the maintenance and airworthiness monitoring of all types of aircraft.

 My work is shared between the management of the support activity and development of our consulting offer around Amasis.

My first task was to reorganize a team composed of internal and external resources: definition of new work processes, implementation of activity monitoring indicators, reporting to clients …

The primary goal of the support team is to make quick fixes to incidents our customers may encounter with the software; a demanding mission, which often proposes new challenges, but which always brings us the satisfaction of knowing that aircraft will continue to fly safely thanks to our work.

Our consulting activities (training, audits, change management, etc.) are designed to help our clients work more efficiently, relying on the skills of a team with strong expertise in software and maintenance operations or airworthiness monitoring in an airline.

Working in support means guaranteeing new challenges every day, coping with often unexpected situations, but most of all ending your work day by remembering that you have made a difference.

3 values that I find at APSYS: Trust, Expertise, Innovation. 

Emmanuel MazeauAmasis support manager